Customer Testimonials
Their service and communication was excellent. I’m so happy to have found a company to help me keep my Trek bike running smoothly and safe.
Staff when above and beyond to service my flat tire. I was waiting outside for the shop to open, and staff came out to assist.
Staff serviced my bicycle immediately, and I was back on the road!
Thank you Jax Staff!
Very friendly and helpful service
everything
Always there to help and communicate about every step of the service process for your bike! Thank you!
Employees are always super friendly, approachable and thorough with explanations of goods and services.
Excellent service and advice from the general manager
Collin T was incredibly helpful/knowledgeable when we were picking out a new bike. He helped with recommendations, information on sizing/fit, and made sure test rides were accurate/fair comparisons. We would not have purchased a new bike as quickly as we did without his help!
Great
Was in for service and Jesse and Manny were very good friendly and helpful
Knowledgeably friendly service
After a little issue, one of the employee employees was able to find a great solution to fix my older daughter's bike and at a reasonable price.
great
Quick Same Day Services. Was super helpful and super professional.
All was good 👍
They always have what I need at a good price. It's nice to be able to go into a brick and mortar store that is close instead of driving far or going online for stuff.
Good inventory and quality parts along with knowledgeable personnel.
Good repairs !! The staff is willing to talk about bikes in store as I am in the market to buy !!
Service is incredible!
Jose is the best mechanic in town I can always count on him to have my bike it top shape.
Amal is always polite and extremely helpful.
Jax Long Beach has a great staff. I have always been greeted by one of their staff before I get halfway into the store. They have a great service department, and quotes for work have been competitive and accurate.
Great products and fantastic service. The Jax team are always helpful and friendly.
Salesperson was very knowledgeable and helpful. We felt that we got a good product ata fair price. Our 14 year old loves her new bike! Thank you.
JAX was great in helping me select an ebike helmet.
Thank you Jax. My granddaughter loves her new Electra beach cruiser. It is a very beautiful bike and the Electra will be a gift she will use for years to come. I wouldn’t mind buying one for myself soon.
Everything!
Service expertise
high quality products and services
Craig pointed me in the right direction on some items that I was buying. They serviced my bike and I was on my way. Good people there.
Don was very supportive and cool.
You guys are Orange County's bike pros--you know bikes, and your service is impeccable. Thanks Johnny and Nick!